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【Important】Change from Room Temperature Delivery to Refrigerated Delivery from 18:00 on Monday, April 22, 2023

Thank you for always choosing & YOUKAEN.

To maintain the quality of fresh flowers during hot weather, we will now deliver fresh flower products using refrigerated shipping. Therefore, an additional fee for refrigerated shipping will be added to the standard shipping cost. We kindly ask for your understanding in advance.

 

◆Effective Date and Time　　

　From orders placed on or after 6:00 PM on Monday, April 22, 2024

 

◆Refrigerated Shipping Fee

　Packaging Size S　　　220 yen (tax included)

　Packaging Size M　　　330 yen (tax included)

　Packaging Size L　　　660 yen (tax included)

The total price, including the refrigerated shipping fee, will be displayed at the time of your order.

 

Apr 01, 2024

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Regarding the absence of the delivery address

[Precautions regarding delivery addressee's absence] There are some precautions to be taken when the delivery addressee is absent. For details, please check "About the delivery process".

About product shipping

Information about the product, such as flowers and containers, may change slightly. The product is perishable. Product deterioration due to the absence of the delivery address is not covered by the warranty.

Notes on flower materials

We use flowers that are appropriate for the season, so some flowers may be different from those shown in the photo, but we will do our best to keep the overall atmosphere intact. Thank you for your understanding.

Regarding areas where delivery is not possible

Due to freshness issues, we may not be able to deliver to Hokkaido, Shikoku, Kyushu, remote islands including mainland Okinawa, Yamaguchi Prefecture, Hiroshima Prefecture, Tottori Prefecture, Shimane Prefecture, and Okayama Prefecture.

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Delivery will be until Monday, December 30th.

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