&YOUKAEN THE STORE Year-end and New Year holidays notice

Thank you very much for your continued support.
We apologize for the inconvenience, but we would like to inform you that our company will be closed during the year-end and New Year holidays as follows.
Thank you for your understanding.

◆New Year's holiday period

Monday, December 27, 2021 - Wednesday, January 5, 2022
(On December 26th, we will be available until 18:00)
We will not be responding to inquiries by phone or email.

◆About shipping products during the year-end and New Year holidays

For delivery within 2021, orders placed on Tuesday, December 22nd will be delivered until Monday, December 27th.
In 2022, we will accept orders from January 6th (Thursday).
*New Year's products (cut flowers) can be ordered on December 26th (Sunday) and delivered between December 28th (Tuesday) and 30th (Thursday).

We will resume business as usual from Thursday, January 6, 2022.
We will respond to inquiries by email sequentially from January 6th.

◆Yu Hanazono Shimokitazawa store Year-end and New Year holidays

Closed on Saturday, January 1, 2022

◆Yu Hanazono Sakurashinmachi store Year-end and New Year holidays

Closed from Saturday, January 1, 2022 to Tuesday, January 4, 2022

Dec 01, 2021

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Regarding the absence of the delivery address

[Precautions regarding delivery addressee's absence] There are some precautions to be taken when the delivery addressee is absent. For details, please check "About the delivery process".

About product shipping

Information about the product, such as flowers and containers, may change slightly. The product is perishable. Product deterioration due to the absence of the delivery address is not covered by the warranty.

Notes on flower materials

We use flowers that are appropriate for the season, so some flowers may be different from those shown in the photo, but we will do our best to keep the overall atmosphere intact. Thank you for your understanding.

Regarding areas where delivery is not possible

Due to freshness issues, we may not be able to deliver to Hokkaido, Shikoku, Kyushu, remote islands including mainland Okinawa, Yamaguchi Prefecture, Hiroshima Prefecture, Tottori Prefecture, Shimane Prefecture, and Okayama Prefecture.

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&YOUKAEN THE STORE Year-end and New Year holidays notice